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Data Protection Notice

Data protection notice

This data protection notice serves to inform people who use our services about the type, scope, and purpose of the collection and use of personal data by us.
“Personal data” means all data that refer to an identified or identifiable natural person.
We treat your personal data with confidentiality and comply with the statutory data protection provisions as well as the provisions laid out in this data protection notice. Personal data are collected, processed or used only with your consent or if a legal basis exists. We take appropriate technical and organisational measures to ensure data protection and security and collect only the necessary personal data.
This data protection notice can be accessed, saved, and printed at any time from: www.cyncopia.de/en/data-protection-notice

 

The Data Controller in accordance with the data protection regulations is:

 

Cyncopia – Sabine Schulz
Brüggemannstr. 33
29664 Walsrode, Germany
E-mail: info@cyncopia.com
Telephone number :+49 (0) 5161/4810067
If you have general questions or issues pertaining to data protection, you can contact us at any time via telephone (+49 (0) 5161/4810067) or e-mail (info@cyncopia.com).

 

Collection, use, and processing of personal data

 

Server logfiles

You can visit our website without providing information about yourself. With each request to our website, usage data are transferred by your Internet browser and stored in server logfiles. The data stored include, for example, you IP address, date and time of access, name and URL of the accessed file, the website visited before accessing (referrer URL), browser information, the operating system of the accessing computer, the quantity of data transferred, and the requesting provider. These data serve to guarantee the seamless establishment of a connection to our website and its comfortable use, as well as for internal statistical purposes.

 

Data collection for contract processing

Further personal data are only collected with the user’s consent in accordance with the legal provisions, or if it is allowable under a provision regulated by law.
We use these personal data to answer user requests, process contracts concluded with the user, as well as for any necessary technical administration. Such personal data are only used if their processing is not forbidden by law, except for those cases in which an exemption exists.

 

Order

For orders, we only collect and use your personal data insofar as necessary to process and fulfil your order as well as to process your requests. For your order, we require your correct name, address, and payment information. Your e-mail address is necessary to confirm order receipt, for communication with you, and for processing the order. As such, the provision of these data is necessary to conclude the contract. If you do not provide these, no contract can be concluded. The legal ground for this processing is § 6(1)(b) GDPR, as it is necessary to perform a contractual relationship with you. Your data are not passed on to third parties without your express consent, except for our service partners necessary to process the contractual relationship or service providers who perform services on our behalf. Besides the recipients listed in the relevant provisions of this data protection notice, these might include recipients in the following categories: payment service providers, shipping providers, merchandise management service providers, order processing service providers, web hosting companies, IT service providers, and drop-shipping merchants. The scope of data transfer is limited to the minimum necessary.

 

Customer account

When setting up a customer account, we collect your personal data within the stated scope. Data processing serves to improve current and future order processes as well as our services upon repeat use of our offer. The legal basis for processing is § 6(1)(a) GDPR, with your consent. You can revoke granted consent at any time through notifying us, without affecting the legal validity of the processing that took place up to the moment of revocation. Your customer account will subsequently be deleted.

 

Newsletter

You can register to receive our newsletter. If you have provided your express consent in accordance with § 6(1)(a) GDPR, we will use your e-mail address to regularly send you our newsletter. The provision of your e-mail address is sufficient to receive the newsletter. You can unsubscribe at any time, for example by clicking the link included at the end of each newsletter. Alternatively, you are welcome to send your request to unsubscribe via e-mail to info@cyncopia.com at any time.

 

Contact form

We offer you the possibility to contact us with any questions you might have through a form on the website. This requires you to provide your valid e-mail address so that we know from whom the request arrives, and to be able to respond. The disclosure of any further information is voluntary. Data processing for the purpose of establishing contact with us takes place on the basis of § 6 (1)(a) GDPR and your voluntarily provided consent. The personal data we collect for the usage of the contact form are deleted automatically after completely processing your request.

 

Comment option

Several entries on our website include the opportunity to leave comments. The IP address of the user is collected in these cases. The data will be stored in case the author’s comment infringes the rights of third parties or legal provisions. Processing takes place with justified interests in said purposes on the basis of § 6(1)(f) GDPR; however, this does not mean that we can use it to draw an immediate conclusion about your identity, as we store these data separately from other personal data relating to you.

 

Data transfer

Your personal data is not transferred to third parties for purposes other than those listed in the following. We only transfer your personal data if:

  • you have provided your express consent in accordance with § 6(1)(a) GDPR;
  • transfer is necessary to assert, exercise, or defend our legal claims in accordance with § 6(1)(f) GDPR and there is no reason to assume that you have an overriding legitimate interest to the non-transfer of your data;
  • a legal obligation to transfer exists in accordance with § 6(1)(c) GDPR; or
  • this is legally permitted and is necessary to for the performance of or entering into contractual relationships with you, in accordance with § 6(1)(b) GDPR.

 

Rights of data subjects

You have the right to:

  • receive information about the type and scope of the collection of personal data by us, particularly about their processing, planned storage duration, continued existence, and transfer (pursuant to § 15 GDPR);
  • request the immediate correction of inaccuracies or completion of the personal data stored by us about you (pursuant to § 16 GDPR);
  • request the deletion, or alternatively the restriction of the processing, of your personal data stored by us, insofar as its processing is not necessary to exert the right to the freedom of speech and information, to comply with a legal obligation, for reasons of public interest, or to exert, exercise, or defend legal claims (pursuant to §§ 17 and 18 GDPR);
  • receive said personal data and request transfer thereof to other responsible parties (pursuant to § 20 GDPR);
  • revoke a consent provided by you at any time. As a result, we cannot continue the data processing based on this consent in future (pursuant to § 7(3) GDPR);
  • lodge a complaint with a supervisory authority (pursuant to § 77 GDPR).

 

Right to objection


 If your personal data are processed on the basis of justified interests pursuant to § 6(1)(f) GDPR, you have the right to object to the processing of your personal data in accordance with § 21 GDPR, if grounds exists resulting from your particular situation or if you are objecting to direct advertising. In the latter case, you have a general right to objection, with which we must comply without the provision of a special reason. If you wish to make use of your right to revocation or objection, sending an e-mail to info@cyncopia.com will be sufficient.


Data protection


 We take technical and organisational measures to protect our website and other systems against the loss, destruction, access, modification, or distribution of your data by unauthorised persons. However, in spite of our regular controls, complete protection against all threats is not possible. Various sections of the website make use of the industry standard SSL (Secure Sockets Layer) encryption. This ensures the confidentiality of your personal information on the Internet. You can recognise whether an individual webpage of our Internet presence uses encrypted data transfer, as a symbol of a closed key or lock will appear in the bottom status bar of your browser.

 


Cookies


 Our website uses cookies. Cookies are small text files that are stored by your Internet browser on user devices (computer, tablet, smartphone, etc.). The cookie is stored when accessing the website. It contains information about the visit to the website and uses this information during repeat visits. The use of cookies allows us to optimise our online offer for us and for you. In addition, we use cookies to analyse the surfing behaviour of our website visitors as well as to provide targeted, interest-based advertisement. Some functions of our website cannot be offered without the use of cookies, as they require the recognition of your browser after changing websites.
The processing takes place on the basis of § 6(1)(f) GDPR resulting from the justified interests in the purposes listed above. However, this does not mean that it allows us to draw immediate conclusions about your identity, as these data are stored separately from other personal data.

Most browsers automatically accept cookies; however, you can configure your browser to prevent the storage of cookies on your computer, or to have your browser display a prior notification each time a new cookie is stored. The complete deactivation of cookies can, however, mean that you will not be able to use all the features of our website.

 


Tracking tools


 The legal basis for the tracking measures listed in the following and used by us is § 6(1)(f) GDPR. With these tracking measures, we wish to ensure the needs-oriented design and continuous optimisation of our website. Moreover, we use tracking measures for statistical measurements of the usage of our website and to analyse our offer for optimisation purposes. These interests are justified in the sense of the aforementioned provision. Please consult the tracking tools for the respective data processing purposes and data categories.

 


Google Analytics


 This website uses Google Analytics, a web analysis service offered by Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, US. In connection with this, pseudonymised usage profiles are created and cookies are used. The information collected by the cookie on your use of the website, such as:
• browser type/version;
• operating system used;
• referrer URL (the previously visited website);
• hostname of the accessing device (IP address);
• date and time of the server request;
are transferred to a Google server in the US and stored there. The information is used to analyse the use of the website, compile reports on website activities, and to render further services related to the use of the website and the Internet for market research purposes and to enable a needs-oriented design of these Internet pages. Moreover, this information might be transferred to third parties if prescribed by law or if said third parties process these data on order. In no case will your IP address be collated with other Google data. The IP addresses are anonymised, which makes it impossible to assign them (IP masking). You can configure your browser software to prevent the installation of cookies. However, we point out that this might mean that not all functions of this website can be used. You can additionally prevent the collection of data related to your use of the website and collected by the cookie (including your IP address) as well as Google’s processing of said data through the installation of a browser add-on or by setting an opt-out cookie.
Please refer to Google’s terms of use as well as their general terms and conditions for more information, in particular at: https://www.google.com/intl/de/policies/privacy/partners.


Google AdWords Conversion Tracking


 In addition, we use Google Conversion Tracking to enable the statistical analysis of the use of our website and for analysis that serves the optimisation of our website.
To this end, Google AdWords places a cookie (see point 4) on your computer if you arrive at our website through a Google advertisement.
These cookies expire after 30 days and do not serve for personal identification. If users visit certain pages of websites of AdWords customers, and the cookies have not yet expired, Google and the AdWords customer receive the information that the user clicked on the advertisement and has been forwarded to this site.
Each AdWords customer is assigned a unique cookie. Cookies therefore cannot be traced through the websites of AdWords customers. The information collected by means of the conversion cookie serves to create conversion statistics for AdWords customers who opted for conversion tracking. AdWords customers receive information on the overall number of users who clicked on their advertisements and who have been forwarded to a website that includes a conversion tracking tag. However, they do not receive information with which they can personally identify users. If you do not wish to take part in the tracking procedure, you can reject the setting of the cookies necessary therefore, by configuring your browser to disable automatic setting of cookies in general. You can also deactivate conversion tracking cookies by configuring your browser so that cookies from the domain “www.googleadservices.com” are blocked.
Please refer to Google’s terms of use as well as their general terms and conditions for more information, in particular at: https://services.google.com/sitestats/de.html.

 


ReCaptcha


 To protect ourselves against unauthorised use of our input forms, especially through automated means, we use the “ReCaptcha” service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
In connection with this, data, in particular about usage, are collected and processed by Google’s ReCaptcha plug-in. Please refer to Google’s terms of use as well as their general terms and conditions for more information, in particular at:
https://www.google.com/intl/de/policies/privacy/.

 


Google AdSense

Our website uses the “Google AdSense” service offered by the company Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA, 94043 US.
Google AdSense uses both cookies as well as “web beacons”, which analyse information such as the visitor flow on our website. These data are transferred to Google and used by Google to optimise advertisements.
Most browsers automatically accept cookies; however, you can configure your browser to block the storage of cookies on your computer or to notify you each time before a new cookie is set. The complete deactivation of cookies might, however, mean that you are not able to use all the functions of our website.
By using our website, you consent to the transferring and processing of said data by Google.
Please refer to Google’s terms of use as well as their general terms and conditions for more information.

 


PIWIK


 We use the PIWIK web analytics service, which analyses cookies, on our website. To this end, cookies are transferred automatically to the PIWIK server, to be stored and analysed there. Your IP address is anonymised in this process.
Most browsers automatically accept cookies; however, you can configure your browser to block the storage of cookies on your computer or to notify you each time before a new cookie is set. The complete deactivation of cookies might, however, mean that you are not able to use all functions of our website.

 


Social media services


Google+


 On our website, we use elements of “Google+” offered by the company Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA, 94043 US. Whenever users who are logged into their Google account access parts of the website that feature the relevant “+1” elements, data are transferred to Google for further analysis.
Whenever the “+1” button is pressed, information about your Google account as well as the website recommended by you, your IP address, and other browser-related information is collected.
This allows for the sharing of content such as images, videos, or texts with other users. Within this context, your personal Google+ data might be reproduced publicly. If you wish to prevent such collection by Google to the greatest extent possible, you must first log out of your Google account before visiting our web presence. If you wish to prevent such data transfer and storage relating to your use of our website by Google, you must log out of Google before visiting our website.
Please refer to Google’s terms of use as well as their general terms and conditions for more information, in particular at https://developers.google.com/+/web/.

 


Facebook


 Our website uses elements of facebook.com offered by the company Facebook Inc.
(“Facebook”), 1601 S. California Ave, Palo Alto, CA 94304, US. Whenever users who are logged in to their Facebook accounts access parts of the website that include the relevant “Facebook” elements, data are transferred to Facebook for further analysis.
For example, whenever clicking on the “like” button or leaving comments, this information is linked to your personal Facebook user account and the information transferred to Facebook and stored there. In addition, the information that you have visited our website is transferred to Facebook. This information is transferred regardless of your clicking on the element or not.
If you wish to prevent Facebook transferring and storing such data relating to your use of our website, you must log out of Facebook before visiting our website.
Please refer to Facebook’s terms of use as well as their general terms and conditions for more information, in particular at: https://www.facebook.com/about/privacy/.

 


YouTube


 Our website uses elements (videos) of YouTube offered by the company YouTube LLC (“YouTube”), 901 Cherry Ave., 94066 San Bruno, CA, US. This company is part of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, US. The feature displays a YouTube video in an iFrame on the website. In the present case, the “advanced data protection” option is activated. This means that YouTube does not store information on the website visitor. Information is only transferred to YouTube and stored there after viewing a YouTube video. If you are logged in to your YouTube account, these data are assigned to your user account.
If you wish to prevent said data transfer and storage, you must log-out of YouTube before visiting our website.
Please refer to YouTube’s terms of use as well as their general terms and conditions for more information, in particular athttps://www.google.de/intl/de/policies/privacy/.

 


Instagram


 Our website uses elements of Instagram offered by the company Instagram Inc. (“Instagram”), 1601 Willow Road, Menlo Park, CA, 94025, US. Whenever users who are logged into their Instagram accounts access parts of the website that feature the relevant Instagram elements, data are transferred to Instagram for further analysis. The data transferred through using the “Insta” button are stored by Instagram.
If you are logged in to your Instagram account, these data are assigned to your user account. If you wish to prevent said data transfer and storage, you must log-out of Instagram before visiting our website.
Please refer to Instagram’s terms of use as well as their general terms and conditions for more information, in particular at http://instagram.com/about/legal/privacy/.

 


Pinterest


 Our website uses elements of pinterest.com offered by the company Pinterest, Inc. (“Pinterest”), 808 Brannan St, San Francisco, CA 94103, US. Whenever users who are logged into their Pinterest accounts access parts of the website that feature the relevant Pinterest elements, data are transferred to Pinterest for further analysis. The data transferred through using the “pin it” button are stored by Pinterest.
If you are logged in to your Pinterest account, these data are assigned to your user account. If you wish to prevent said data transfer and storage, you must log-out of Pinterest before visiting our website.
Please refer to Pinterest’s terms of use as well as their general terms and conditions for more information, in particular athttp://pinterest.com/about/privacy/.

 


Tumblr


 Our website uses elements of Tumblr.com offered by the company Tumblr, Inc. (“Tumblr”), 35 East 21st St, 10th Floor, New York, NY 10010, US. Whenever users who are logged into their Tumblr accounts access parts of the website that feature Tumblr-elements, the relevant access data are collected and transferred to Tumblr.
This applies in particular if the displayed data are accessed further. If you wish to prevent said data transfer and storage, you must log-out of Tumblr before visiting our website.
Please refer to Getty Tumblr’s terms of use as well as their general terms and conditions for more information, in particular athttps://www.tumblr.com/policy/en/privacy.

 


Payment service provider


PayPal


 If, during the order process, you opt for payment through the payment service provider PayPal, your contact data will be transferred to PayPal (Europe) S.a.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). In this way, PayPal operates as an online payment service provider and fiduciary, offering related buyer protection services. The personal data transferred to PayPal routinely include name, address, and contact data as well as the IP address and e-mail address of the user, in addition to any further data which may be necessary to process the payment immediately related to the order, such as the order content and associated invoice amount and invoice information.
This is necessary to process the order, in particular for the payment process as well as the necessary associated verification of your identity. In addition, PayPal may transfer your data to third parties, in particular to subcontractors, if this is necessary to perform the contractual obligation.
Depending on the payment type selected for the payment through PayPal, your data might additionally be transferred to credit rating agencies to assess your creditworthiness as well as possibly to selected financial institutions.
Please refer to PayPal’s terms of use for more information, in particular as listed at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

 


Sofortüberweisung [immediate bank transfer]


 If, during the order process, you opt to make your payment through the Sofortüberweisung payment service provider, your contact data will be transferred to SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (“Sofortüberweisung”). In this way, Sofortüberweisung operates as an online payment service provider, enabling cashless payments.
The personal data transferred to Sofortüberweisung routinely include name, address, and contact data, as well as the IP address and e-mail address of the user, and any further data which may be necessary to process the payment immediately related to the order, such as the order content and associated invoice amount and invoice information.
This is necessary to process the order, in particular the payment process as well as the necessary associated verification of your identity. In addition, Sofortüberweisung may transfer your data to third parties, in particular to subcontractors, if this is necessary to process the contractual obligation.
Depending on the payment type selected for the payment through Sofortüberweisung, your data might additionally be transferred to credit rating agencies to assess your creditworthiness as well as possibly to selected financial institutions.
Please refer to Sofortüberweisung’s terms of use for more information, as well as their general terms and conditions, particularly including the information and documents made available during the payment process.


Klarna


 If, during the order process, you opt to pay through the Klarna payment service provider, your contact data will be transferred to Klarna Invoice and Klarna Instalment Payments of Klarna AB, headquartered at Sveavägen 46, 111 34, Stockholm, Sweden (hereinafter “Klarna”). In this way, Klarna operates as an online payment service provider, enabling cashless payments.
The personal data transferred to Klarna routinely include name, address and contact data, date of birth, as well as the IP address and e-mail address of the user, bank or card information, and any further data which may be necessary to process the payment immediately related to the order, such as the order content and associated invoice amount and invoice information.
This is necessary to process the order, in particular for the payment process as well as the necessary verification of your identity, customer analysis, and internal processing associated therewith.
In addition, Klarna may transfer your data to third parties, in particular to subcontractors, if this is necessary to process the contractual obligations.
Depending on the payment type selected for the payment through Klarna, your data might additionally be transferred to credit rating agencies to assess your creditworthiness as well as possibly to selected financial institutions.
Klarna has a justified interest in transferring the personal data of the customer and needs said data to receive information from credit agencies (such as Schufa) for the purpose of identity verification and credit assessments.
Please refer to Klarna’s terms of use, as well as their general terms and conditions, for more information:
http://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.

 

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